Support & FAQ
Need help with RacerTime? Find answers, contact support, and manage your privacy and subscription details.
Contact us
Use the form below or contact us directly by email.
Email
support@racertime.app
Response time
Usually within 24–48 hours.
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Frequently Asked Questions
Quick answers to the most common RacerTime questions.
No. All core features work without signing in. Sign in with Apple is optional and only used for iCloud backup if you choose to enable it.
Yes. GPS recording, speed tracking and heart rate capture work offline. Only optional iCloud backup requires connectivity.
Yes, but you should disable Wrist Detection in the Watch app on iPhone under Passcode settings.
Manage or cancel your subscription anytime from your App Store subscription settings.
Sessions backed up to iCloud remain available. Local-only sessions may be removed when the app is deleted.